Support
Frequently asked questions
Everything you need to know about the product and billing.
What is Zoho?
Zoho is a cloud-based suite of business applications including CRM, email, finance, and more.
What does Apex Star do?
Apex Star is a Zoho partner that provides implementation, customization, and support for Zoho services.
What's not included in Zoho One?
Zoho One doesn't include everything Zoho does. Here's a partial list of what's not included:
- Zoho Workerly
- Zoho Catalyst
- Zoho Classes
- Zoho Voice
- RouteIQ
- Zoho ZeptoMail
- Zoho FSM
- Zoho Shifts
- Zoho CommunitySpaces
- Applications from ManageEngine, Site24x7, Qntrl, and TrainerCentral brands
- Paid Marketplace extensions (though they can be purchased separately)
- Domain registration
Are future versions and features of Zoho applications included in Zoho One?
Yes. All updates to our current applications will be included in your Zoho One subscription.
Can I use third-party applications with Zoho One?
Absolutely! While our goal is to offer a complete suite of applications with which to run a business, we know there are certain business processes our suite doesn't address. We'll continue to develop integrations with third-party applications to make life as easy as we can for you.
Can I export my data from Zoho One?
Yes, you can export data into standard formats from every application included in Zoho One.
Are all Zoho One applications available in my language?
Most Zoho One applications are available in 10+ languages. If you find an app that doesn't support your language, please let us know. We want to support as many languages as possible.
I have a need for a custom application that's specific to my business. Can Zoho One help me?
Zoho One includes Zoho Creator, an application development platform that lets you create custom applications to meet your custom business needs. Over the last 10 years, 1.5 million custom business applications have been created by various users on this platform, including web and mobile apps. If you're not comfortable building your own app, we have developer partners who can help you.
Is there a limit to contacts in Zoho Campaigns?
Yes. The maximum number of contacts you can have is 5,000 per employee. If you have a specific question related to this, please contact us and help us understand how you'd like to use Zoho Campaigns.
How can I contact Apex Star Tech for Zoho services?
You can directly chat and provide your contact details to our chatbot or go to our website's Contact Us page, fill up the form, and submit. We will contact you within 24 hours.
Within how many hours will Apex Star Tech respond to my concern?
Apex Star Tech will contact you within 24 hours.
Is Apex Star Tech a Zoho Certified Company?
Yes.
Does Apex Star Tech provide Zoho training and support post implementation?
Yes.
