If an email notification is not being sent from Zoho CRM, first check whether the workflow is triggering. If the workflow is triggered but the email is not sent, Zoho recommends checking the recipient configuration, Email Opt Out, and the daily email limit.
...Blog categorized as Zoho CRM
Why Are Website Form Submissions Not Reaching Zoho CRM?
If website form submissions are not appearing in Zoho CRM, the problem is usually caused by a broken integration, incorrect field mapping, authentication issues, workflow configuration, or a problem with the website form itself.
Here is exactly what you should check.
How to Connect Zoho Forms with a Website?
How to Set Up a Pipeline in Zoho CRM: Step-by-Step Guide
How to Train Your Team For Better Zoho CRM AdoptionÂ
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